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Find answers, get support, and learn how to make the most of ZamanSync
Getting Started
Creating Your First Organization
Step-by-step guide to setting up your ZamanSync account
Inviting Team Members
How to add employees and assign roles
Setting Up Locations
Configure work sites with GPS geofencing
Understanding Roles and Permissions
Owner, Admin, Manager, and Employee roles explained
Your First Week with ZamanSync
Essential features to know for getting started
Time Tracking
How to Clock In and Out
Employee guide to recording work hours
GPS Geofencing Explained
How location verification works
Offline Mode for Mobile
Track time without internet connection
Biometric Authentication
Using Face ID and Touch ID for security
Editing Timesheet Entries
How to correct clock-in/out mistakes
Mobile App
Installing the Mobile App
Download for iOS and Android
Mobile App Permissions
Location and biometric access explained
Push Notifications
Managing alerts and reminders
Battery Optimization Tips
Minimize battery usage while tracking
Syncing Offline Data
How offline entries sync when back online
Team Management
User Roles Overview
Understanding different permission levels
Adding and Removing Users
Manage your team roster
Assigning Employees to Locations
Set default work sites
Department Organization
Group employees by department
Employee Self-Service
What employees can do on their own
Locations & Geofencing
Creating Work Locations
Add new sites with GPS coordinates
Setting Geofence Radius
Define acceptable distance for clock-ins
Multiple Locations Management
Handle employees at different sites
Location-Based Reporting
Track hours by work location
Kiosk Mode Setup
Shared device clock-in at fixed locations
Reports & Analytics
Generating Time Reports
Create reports for any date range
Exporting to CSV
Download data for payroll processing
Understanding Report Metrics
Regular hours, overtime, and totals
Filtering and Sorting
Find specific data quickly
Scheduled Reports
Automate weekly or monthly reports
Admin & Settings
Organization Settings
Configure company-wide preferences
Billing and Subscriptions
Manage your plan and payments
Integrations Setup
Connect to QuickBooks, ADP, and more
Security Settings
Two-factor authentication and access controls
Data Export and Backup
Download your organization's data
Troubleshooting
GPS Not Working
Fix location permission issues
Can't Clock In
Common clock-in problems and solutions
Data Not Syncing
Troubleshoot sync issues
Login Problems
Reset password and access recovery
Mobile App Crashes
Steps to resolve app stability issues